¿Con quién aprendo a usar el dispositivo? La adquisición de competencias digitales de los mayores
DOI:
https://doi.org/10.5477/cis/reis.185.65-78Resumen
Los grupos de más edad se benefician menos de los dispositivos tecnológicos que los grupos más jóvenes. En este trabajo se analiza cómo influye el modo en que los mayores aprenden a utilizar las tecnologías digitales en el grado de competencia que adquieren. En concreto, nos centraremos en los aprendizajes intergeneracionales y familiares para medir en qué grado pueden ser determinantes a la hora de cambiar actitudes y potenciar un uso mejor aprovechado de los dispositivos digitales.
El principal hallazgo es que la apropiación de las tecnologías digitales de los mayores depende de la configuración de distintos factores. Para adquirir competencias digitales de manera efectiva no existe un único modelo de aprendizaje, sino que para elegir el más adecuado se deben tener en cuenta los factores relacionales y motivacionales.
Descargas
Citas
Alexopoulou, Sofia; AAström; Joachim y Karlsson, Martin (2022). «The Grey Digital Divide and Welfare State Regimes: A Comparative Study of European Countries». Information Technology & People, 35(8): 273-291. DOI: https://doi.org/10.1108/ITP-11-2020-0803
Alonso González, David; Sádaba Rodríguez, Igor; D’Antonio Maceiras, Sergio y Díaz-Catalán, Celia (2019). Innovation and Active Aging in Digital Environment Dataset [Data set]. Zenodo. doi: 10.5281/zenodo.3742827
Alonso González, David; D’Antonio Maceiras, Sergio; Díaz Catalán, Celia y Sádaba Rodríguez, Igor (2021). «Types of Older Adults ICT Users and the Grey Divide: Attitudes Matter». Revista de Cercetare si Interventie Sociala, 74: 120-137. doi: 10.33788/rcis.74.8. DOI: https://doi.org/10.33788/rcis74.8
Andreoletti, Carrie y Howard, Jessica L. (2018). «Bridging the Generation Gap: Intergenerational Service-learning Benefits Young and Old». Gerontology and Geriatrics Education, 39(1): 46-60. doi: 10.1080/02701960.2016.1152266 DOI: https://doi.org/10.1080/02701960.2016.1152266
Bakardjieva, Maria (2005). Internet Society: The Internet in Everyday Life. SAGE Publications Ltd. doi: 10.4135/9781446215616 DOI: https://doi.org/10.4135/9781446215616
Bergström, Annika (2017). «Digital Equality and the Uptake of Digital Applications among Seniors of Different Age». Nordicom Review, 38(Special Issue 1): 79-91. doi: 10.1515/NOR-2017-0398 DOI: https://doi.org/10.1515/nor-2017-0398
Breck, Bethany M.; Leedahl, Skye N. y Dennis, Cindy-Lee (2018). «Bridging the Digital Divide: Findings for Older Adults in an Intergenerational Cyber-seniors Program». Innovation in Aging, 2(suppl_1): 918-919. doi: 10.1093/geroni/igy031.3417 DOI: https://doi.org/10.1093/geroni/igy031.3417
Bunbury Bustillo, Eva; Pérez Calle, Ricardo y Osuna-Acedo, Sara (2022). «Las Competencias Digitales en personas mayores: de amenaza a oportunidad». Vivat Academia. Revista de Comunicación, 155: 173-195. doi: 10.15178/va.2022.155.e1383 DOI: https://doi.org/10.15178/va.2022.155.e1383
Castillo de Mesa, Joaquín; Gómez-Jacinto, Luis; López Peláez, Antonio y Erro-Garcés, Amaya (2020). «Social Networking Sites and Youth Transition: The Use of Facebook and Personal Well-Being of Social Work Young Graduates». Front. Psychol., 18, Febrero 2020. doi: 10.3389/fpsyg.2020.00230 DOI: https://doi.org/10.3389/fpsyg.2020.00230
Castleton Flores, Alexander (2021). «Tecnologías digitales carismáticas, imaginario sociotécnico y ambivalencia: un estudio cualitativo sobre el uso de tablets por parte de personas mayores en Minas, Uruguay». Teknokultura. Revista de Cultura Digital y Movimientos Sociales, 18(2): 185-193. doi: 10.5209/tekn.74287 DOI: https://doi.org/10.5209/tekn.74287
Chen, Ke y Chan, Alan H. S. (2014). «Predictors of Gerontechnology Acceptance by Older Hong Kong Chinese». Technovation, 34(2): 126-135. doi: 10.1016/J.TECHNOVATION.2013.09.010 DOI: https://doi.org/10.1016/j.technovation.2013.09.010
Choi, Eun Young; Kim, Youngson; Chipalo, Edson y Lee, Hee Yun (2020). «Does Perceived Ageism Widen the Digital Divide? And Does It Vary by Gender?». Gerontologist, 60(7): 1213-1223. doi: 10.1093/geront/gnaa066 DOI: https://doi.org/10.1093/geront/gnaa066
Cohen, Jacob; Cohen, Patricia; West, Stephen G. y Aiken, Leona S. (2014). «Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences». Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences. doi: 10.4324/9781410606266 DOI: https://doi.org/10.4324/9781410606266
Deursen, Alexander J. A. M. van y Helsper, Ellen J. (2015). «The Third-Level Digital Divide: Who Benefits Most from Being Online?». Communication and Information Technologies Annual,10: 29-52. Emerald Group Publishing Limited. doi: 10.1108/s2050-206020150000010002 DOI: https://doi.org/10.1108/S2050-206020150000010002
Dijk, Jan A.G.M. van (2005). The Deepening Divide: Inequality in the Information Society. SAGE. doi: 10.4135/9781452229812 DOI: https://doi.org/10.4135/9781452229812
Dijk, Jan A.G.M. van (2017). «Digital Divide: Impact of Access». En: The International Encyclopedia of Media Effects. doi: 10.1002/9781118783764.wbieme0043 DOI: https://doi.org/10.1002/9781118783764.wbieme0043
Dijk, Jan van y Deursen, Alexander van (2010). «Inequalities of Digital Skills and How to Overcome Them». En: Handbook of Research on Overcoming Digital Divides (pp. 278-291). IGI Global. doi: 10.4018/978-1-60566-699-0.ch015 DOI: https://doi.org/10.4018/978-1-60566-699-0.ch015
Dijk, Jan A.G.M. van y Deursen, Alexander J.A.M. van (2014). Digital Skills: Unlocking the Information Society. New York: Palgrave Macmillan. doi: 10.1057/9781137437037 DOI: https://doi.org/10.1057/9781137437037
DiMaggio, Paul; Hargittai, Eszter; Celeste, Coral y Shafer, Steven (2004). Digital Inequality: From Unequal Access to Differentiated Use. En: Social Inequality (pp. 355-400). Russell Sage Foundation.
Dutton, William H. y Blank, Grant (2013). Cultures of the Internet: The Internet in Britain. Oxford Internet Survey 2013. Oxford Internet Institute, University of Oxford. Disponible en: https://oxis.oii.ox.ac.uk/wp-content/uploads/sites/16/2014/11/OxIS-2013.pdf
Friemel, Thomas N. (2016). «The Digital Divide Has Grown Old: Determinants of a Digital Divide among Seniors». New Media and Society, 18(2): 313-331. doi: 10.1177/1461444814538648 DOI: https://doi.org/10.1177/1461444814538648
Gardner, Paula J.; Kamber, Tom y Netherland, Julie (2012). «“Getting Turned On”: Using ICT Training To Promote Active Ageing In New York City». The Journal of Community Informatics, 8(1): 2012. doi: 10.15353/JOCI.V8I1.3057 DOI: https://doi.org/10.15353/joci.v8i1.3057
Guess, Andrew; Nagler, Jonathan y Tucker, Joshua (2019). «Less than You Think: Prevalence and Predictors of Fake News Dissemination on Facebook». Science Advances, 5(1). doi: 10.1126/sciadv.aau4586 DOI: https://doi.org/10.1126/sciadv.aau4586
Gutheil, Irene A.; Chernesky, Roslyn H. y Sherratt, Marian L. (2006). «Influencing Student Attitudes toward Older Adults: Results of a Service-learning Collaboration». Educational Gerontology, 32(9): 771-784. doi: 10.1080/03601270600835470 DOI: https://doi.org/10.1080/03601270600835470
Hakan Celik e Ipcioglu, Isa (2008). «Gender Differences in the Acceptance of Information and Communication Technologies: The Case of Internet Usage». International Journal of Knowledge and Learning, 3(6): 576-591. doi: 10.1504/IJKL.2007.016834 DOI: https://doi.org/10.1504/IJKL.2007.016834
Hargittai, Eszter (2002). «Second-Level Digital Divide: Differences in People’s Online Skills». First Monday, 7(4). doi: 10.5210/FM.V7I4.942 DOI: https://doi.org/10.5210/fm.v7i4.942
Hargittai, Eszter y Shafer, Steven (2006). «Differences in Actual and Perceived Online Skills: The Role of Gender». Social Science Quarterly, 87(2): 432-448. doi: 10.1111/j.1540-6237.2006.00389.x DOI: https://doi.org/10.1111/j.1540-6237.2006.00389.x
Hülür, Gizem y Macdonald, Birthe (2020). «Rethinking Social Relationships in Old Age: Digitalization and the Social Lives of Older Adults». American Psychologist, 75(4): 554-566. doi: 10.1037/amp0000604 DOI: https://doi.org/10.1037/amp0000604
Hunsaker, Amanda y Hargittai, Eszter (2018). «A Review of Internet Use among Older Adults». New Media and Society, 20(10): 3937-3954. doi: 10.1177/1461444818787348 DOI: https://doi.org/10.1177/1461444818787348
Hunsaker, Amanda; Nguyen, Minh H.; Fuchs, Jaelle; Djukaric, Teodora; Hugentobler, Larissa y Hargittai, Eszter (2019). «“He Explained It to Me and I Also Did It Myself”: How Older Adults Get Support with Their Technology Uses». Socius: Sociological Research for a Dynamic World, 5, 237802311988786. doi: 10.1177/2378023119887866 DOI: https://doi.org/10.1177/2378023119887866
Jacobson, Jenna; Lin, Chang Z. y McEwen, Rhonda (2017). «Aging with Technology: Seniors and Mobile Connections». Canadian Journal of Communication, 42(2): 331-357. doi: 10.22230/cjc.2017v42n2a3221 DOI: https://doi.org/10.22230/cjc.2017v42n2a3221
Jin, Bora; Kim, Junghwan y Baumgartner, Lisa M. (2019). «Informal Learning of Older Adults in Using Mobile Devices: A Review of the Literature». Adult Education Quarterly, 69(2): 120-141. doi: 10.1177/0741713619834726 DOI: https://doi.org/10.1177/0741713619834726
Knowles, Bran y Hanson, Vicki L. (2018). «Older Adults’ Deployment of “Distrust”». ACM Transactions on Computer-Human Interaction (TOCHI), 25(4): 1-25. doi: 10.1145/3196490 DOI: https://doi.org/10.1145/3196490
Köttl, Hanna; Tatzer, Verena C. y Ayalon, Liat (2022). «COVID-19 and Everyday ICT Use: The Discursive Construction of Old Age in German Media». The Gerontologist, 62(3): 413-424. doi: 10.1093/geront/gnab126 DOI: https://doi.org/10.1093/geront/gnab126
Lam, Jolie y Lee, Mattew K. O. (2007). «Investigating the Role of Internet Self-efficacy in the Elderly’s Learning of ICT in Hong Kong, China: A Two-part Study». Journal of Technology in Human Services, 25(1-2): 159-176. doi: 10.1300/J017V25N01_11 DOI: https://doi.org/10.1300/J017v25n01_11
Levy, Becca (2009). «Stereotype Embodiment». Current Directions in Psychological Science, 18(6): 332-336. doi: 10.1111/j.1467-8721.2009.01662.x DOI: https://doi.org/10.1111/j.1467-8721.2009.01662.x
López Gómez, Daniel (2015). «Little Arrangements that Matter. Rethinking Autonomy-Enabling Innovations for Later Life». Technological Forecasting and Social Change, 93: 91-101. doi: 10.1016/j.techfore.2014.02.015 DOI: https://doi.org/10.1016/j.techfore.2014.02.015
López Peláez, Antonio; Aguilar-Tablada, María V.; Erro-Garcés, Amaya y Pérez-García, Raquel M. (2022). «Superdiversity and Social Policies in a Complex Society: Social Challenges in the 21st Century». Current Sociology, 70(2): 166-192. doi: 10.1177/0011392120983344 DOI: https://doi.org/10.1177/0011392120983344
López Peláez, Antonio; Sang-Mok, Suh y Zelenev, Sergei (eds.) (2023). Digital Transformation and Social Well-Being. Promoting an Inclusive Society. New York: Routledge. DOI: https://doi.org/10.4324/9781003312208
Meshel, David S. y McGlynn, Richard P. (2004). «Intergenerational Contact, Attitudes, and Stereotypes of Adolescents and Older People». Educational Gerontology, 30(6): 457-479. doi: 10.1080/03601270490445078 DOI: https://doi.org/10.1080/03601270490445078
Millward, Peter (2003). «The Grey Digital Divide: Perception, Exclusion and Barriers of Access to the Internet for Older People». First Monday, 8(7). Disponible en: https://journals.uic.edu/ojs/index.php/fm/article/download/1066/986/8581 DOI: https://doi.org/10.5210/fm.v8i7.1066
Mubarak, Farooq y Suomi, Reima (2022). «Elderly Forgotten? Digital Exclusion in the Information Age and the Rising Grey Digital Divide». INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 59. doi: 10.1177/00469580221096 DOI: https://doi.org/10.1177/00469580221096272
Myhre, Janelle W.; Mehl, Matthias R. y Glisky, Elizabeth L. (2017). «Cognitive Benefits of Online Social Networking for Healthy Older Adults». The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 72(5):752-760. doi: 10.1093/geronb/gbw025 DOI: https://doi.org/10.1093/geronb/gbw025
Neves, Barbara B.; Waycott, Jenny y Malta, Sue (2018). «Old and Afraid of New Communication Technologies? Reconceptualising and Contesting the ‘Age-based Digital Divide». Journal of Sociology, 54(2): 236-248. doi: 10.1177/1440783318766119 DOI: https://doi.org/10.1177/1440783318766119
North, Michael S. y Fiske, Susan T. (2012). «An Inconvenienced Youth? Ageism and Its Potential Intergenerational Roots». Psychological Bulletin, 138(5): 982-997. doi: 10.1037/a0027843 DOI: https://doi.org/10.1037/a0027843
Ofcom (Firm) (2015). Adults’ Media Use and Attitudes: Report 2015. Ofcom.
Oliver, Martin (2013). «Learning Technology: Theorising the Tools We Study». British Journal of Educational Technology, 44(1): 31-43. doi: 10.1111/j.1467-8535.2011.01283.x DOI: https://doi.org/10.1111/j.1467-8535.2011.01283.x
Olsson, Tobias y Viscovi, Dino (2018). «Warm Experts for Elderly Users: Who are They and What Do They Do?». Human Technology, 14(3): 324-342. doi: 10.17011/ht/urn.201811224836 DOI: https://doi.org/10.17011/ht/urn.201811224836
Papí-Gálvez, Natalia; Martínez-Sala, Alba-María y Espinar-Ruiz, Eva (2021). Informe 2020. Alicante: Càtedra de Bretxa Digital Generacional. Les persones majors en l’era de la digitalització. doi: 10.14198/bua.2021.papi.infv DOI: https://doi.org/10.14198/bua.2021.papi.infv
Passyn, Kirsten A.; Diriker, Memo y Settle, Robert B. (2011). «Images Of Online Versus Store Shopping: Have The Attitudes Of Men And Women, Young And Old Really Changed?». Journal of Business y Economics Research (JBER), 9(1). doi: 10.19030/jber.v9i1.946 DOI: https://doi.org/10.19030/jber.v9i1.946
Penick, Jeffrey M.; Fallshore, Marte y Spencer, Adrian M. (2014). «Using Intergenerational Service Learning to Promote Positive Perceptions about Older Adults and Community Service in College Students». Journal of Intergenerational Relationships, 12(1): 25-39. doi: 10.1080/15350770.2014.870456 DOI: https://doi.org/10.1080/15350770.2014.870456
Prieto, Daniel (2009). Las dimensiones subjetivas del envejecimiento. Madrid: Imserso.
Quan-Haase, Anabel; Mo, Guang Y. y Wellman, Barry (2017). «Connected Seniors: How Older Adults in East York Exchange Social Support Online and Offline». Information Communication and Society, 20(7): 967-983. doi: 10.1080/1369118X.2017.1305428 DOI: https://doi.org/10.1080/1369118X.2017.1305428
Quan-Haase, Anabel; Williams, Carly; Kicevski, Maria; Elueze, Isioma y Wellman, Barry (2018). «Dividing the Grey Divide: Deconstructing Myths About Older Adults’ Online Activities, Skills, and Attitudes». American Behavioral Scientist, 62(9): 1207-1228. doi: 10.1177/0002764218777572 DOI: https://doi.org/10.1177/0002764218777572
Rasi, Päivi; Vuojärvi, Hanna y Rivinen, Susanna (2020). «Promoting Media Literacy Among Older People: A Systematic Review». Adult Education Quarterly, 71(1). doi: 10.1177/0741713620923755 DOI: https://doi.org/10.1177/0741713620923755
Reisdorf, Bianca; Axelsson, Anne-Sofie y Maurin, Hanna (2016). «Living Offline – A Qualitative Study of Internet Non-Use in Great Britain and Sweden». SSRN Electronic Journal. doi: 10.2139/ssrn.2721929 DOI: https://doi.org/10.2139/ssrn.2721929
Rivoir, Ana (2019). «Personas mayores y tecnologías digitales». En: L. Rivoir y M. J. Morales (eds.) Tecnologías digitales (pp. 51-68). CLACSO. doi: https://doi.org/10.2307/j.ctvt6rmh6.6 DOI: https://doi.org/10.2307/j.ctvt6rmh6.6
Schreurs, Kathleen; Quan-Haase, Anabel y Martin, Kim (2017). «Problematizing the Digital Literacy Paradox in the Context of Older Adults’ ICT Use: Aging, Media Discourse, and Self-determination». Canadian Journal of Communication, 42(2): 359-377. doi: 10.22230/cjc.2017v42n2a3130 DOI: https://doi.org/10.22230/cjc.2017v42n2a3130
Sen, Keya; Prybutok, Gayle y Prybutok, Victor (2021). «The Use of Digital Technology for Social Wellbeing Reduces Social Isolation in Older Adults: A Systematic Review». SSM-Population Health, 101020. doi: 10.1016/j.ssmph.2021.101020 DOI: https://doi.org/10.1016/j.ssmph.2021.101020
Tirado-Morueta, Ramón; Rodríguez-Martín, Alejandro; Álvarez-Arregui, Emilio; Ortíz-Sobrino, Miguel Á. y Aguaded-Gómez, José I. (2021). «Understanding Internet Appropriation among Older People through Institutional Supports in Spain». Technology in Society, 64(May 2020), 101505. doi: 10.1016/j.techsoc.2020.101505 DOI: https://doi.org/10.1016/j.techsoc.2020.101505
Vroman, Kerryellen G.; Arthanat, Sajay y Lysack, Catherine (2015). «“Who over 65 is Online?” Older Adults’ Dispositions toward Information Communication Technology». Computers in Human Behavior, 43: 156-166. doi: 10.1016/j.chb.2014.10.018 DOI: https://doi.org/10.1016/j.chb.2014.10.018
Wellman, Barry y Berkowitz, Stephen D. (1988). Social Structures: A Network Approach. Cambridge University Press.
Xiong, Jie y Zuo, Meiyun (2019). «How Does Family Support Work when Older Adults Obtain Information from Mobile Internet?». Information Technology and People, 32(6): 1496-1516. doi: 10.1108/ITP-02-2018-0060 DOI: https://doi.org/10.1108/ITP-02-2018-0060
Zillien, Nicole y Hargittai, Eszter (2009). «Digital Distinction: Status-Specific Types of Internet Usage*». Social Science Quarterly, 90(2): 274-291. doi: 10.1111/J.1540-6237.2009.00617.X DOI: https://doi.org/10.1111/j.1540-6237.2009.00617.x
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2023 Revista Española de Investigaciones Sociológicas
Esta obra está bajo una licencia internacional Creative Commons Atribución-CompartirIgual 4.0.
Permite Compartir — copiar y redistribuir el material en cualquier medio o formato, Adaptar — remezclar, transformar y construir a partir del material para cualquier propósito, incluso comercialmente.
