El impacto del uso del correo electrónico en el profesorado de las universidades públicas madrileñas

Abstract

Electronic mail is one of the communication methods that promises to be essential in
communications in the next few years. The university world cannot remain outside this reality
for reasons of its very characteristics, in terms of teaching and research alike.
With a view to verifying the real introduction of electronic mail into the public universities
in Madrid, we have designed and carried out a survey which aims at collecting details of the
opinion held by teachers concerning its use and a knowledge of electronic mail and other
computer media, and their personal attitude towards them. We have also taken an interest in
some matters of relevance concerning electronic mail, such as the users’ level of satisfaction and
the expectations this method of communication raises.
An empirical comparison has been made between the existence of different relationships,
placing an emphasis on the influence of prior attitudes in the levels of knowledge of the tools,
and the influence of such knowledge on their subsequent use. Similarly, we have been able to
demonstrate the existence of significant differences between the different areas of knowledge,
professional categories and universities.